YOU WIN OR LOSE BY........

YOU WIN OR LOSE BY THE WAY YOU CHOOSE, SO DECIDE TO DECIDE RIGHT.....

This has been my motto for 2013 .... quite a challenge if you put it into practice honestly.

Sometimes, the easy way to fix admin. problems seems to be a quick fix solution, BUT foundations still need to be laid.

Companies choosing quick fix solutions more often than not, find themselves in difficulties within about 6 months, and then they crisis manage the next quick fix and thus, the quick fix cycle begins.

Companies don't seem to monitor the monetary value of poor administration, and it therefore is not looked as a contributing factor to "losing money" or reduced profits within the company.

Questions should be asked like:

1. How many errors are people making during the administration process?
2. What time value can be placed relating to the above errors having to be corrected?
3. What cost or penalty is there due to the error being made?
4. How does poor administration affect our integrity as a business?
5. What value can be placed on this "affected" integrity?
6. What value can be placed on a frustrated customer not giving more business due to poor administration?

There are MANY more questions relating to monetary and integral value that can be asked, that aren't asked within the management team of the company.

Why is this I wonder?   Any thoughts out there?

COMPANY FINANCIAL YEAR END

Well, it is that time of the year again - financial year end.......

This time of the year for companies reveals many things:

• How people handle stress
• How much administration WASN'T handled well during the year
• Caos - what needs to be done
• Adding to the caos - who has to do what
• How to correct errors before closing off
• Communicating to everyone what the VERY VERY VERY last day is before cutoff, to get everything done
• Short and sharp communication between management and the team
• Hurt feelings
• Nausea
• Horrors, the date the auditors will be arriving
• Everyone putting in for leave

AND so many many more ABNORMAL things happen......

I recently change my auditing company and in doing so decided that I would produce 2 check lists to manage this change, to ensure everything gets done timeously. What a good person .... AND how fortunate I am to have the knowledge of the CLIP System, that enables me to produce the necessary control tools for this function.

So, in essence I produced a check list to manage the documentation requirements and flow between the new auditors and I, and a check list for the year of what needs to be done and when, to remain compliant and manage my risk.

Strong communication between both parties is highly important, and the mutually agreed upon check list of activities / documents required / times lines and responsible people makes this communication a breeze ....... well I hope so, since the check lists are both waiting a reply from the auditors at the time of writing. - BUT I will keep you posted.

So, instead of caos - the CLIP System can once again prevent all unnecessary stress and pressure by managing the risk throughout the process.

CLIPPING IN INDIA

Well, great excitement reigns this side as we plan our CLIP SYSTEM workshops in India..... 6 October to 22 October we will be workshopping around the CLIP SYSTEM in Ahmendabad and Mumbai - combining this with some holiday time.

It is SO EXCITING for me, for a number of reasons:

1) I am returning to India after being there for a month in December 1997 when I managed the South African Women's Cricket team to the world cup. This was truly a remarkable experience and I am hoping to get reacquainted with some friends I made there during that period.

2) My daughter Shari and I made a promise to each other after my visit to India in 1997, that we would take a trip to India together ... I have not stopped talking about India since 1997 and frequently look at the 36 rolls of film I took there.

3) The thought of sharing the CLIP SYSTEM with people outside of Africa gives me "goose bumps" .... it is beyond comprehension and partnering with Ashish Babaria CMD of Alpha Interbiz Pvt. Ltd. in getting this event in place is a privilege. Thank you Ashish.

So, flights are booked, innoculations not needed (yay), visa perparations in progress, booking accommodation in progress, what to wear, what to take, what to remember, etc...... the CLIP TRAVEL CHECK LIST is opperative and working well this side so far.

ANYONE in India interested in attending the CLIP SYSTEM workshop can either contact Ashish on ashishbabaria@gmail.com or myself on shan@shancade.co.za ... we'll be excited to meet you.

ADMIN MADE EASY

Every day I hear people complaining about their admin not being up to date, taking up too much time, restricting them to the office and generally just being a real pain within the work environment.

Well, the good news is that it doesn't have to be like that.

The CLIP SYSTEM methodology makes admin easy for you and is really user friendly. It's all about a mindset change and having simple tools in place that will work for you; which reminds me, that the CLIP system accommodates your personality.

SO, we are not trying to change who you are or asking you to work outside of who you are BUT, rather to introduce a tool or tools into your admin process that will suit you and enhance your strengths.

Now, doesn't that sound worthwhile investing in?

A CLIP SYSTEM WORKSHOP will be held in Durban, KZN, South Africa shortly:

DATE:     Thursday 21 June 2012
TIME:      08:30 to 12:30
VENUE:  The Benjamin, 141 Florida Road, Morningside, Durban, KZN
COST:      R480 per person  (Special offer to NGO's at 2 for the price of 1)
INCLUDED:   Refreshments and a copy of the CLIP SYSTEM book
BOOKINGS:   shan@shancade.co.za

 www.shancade.co.za

A GOOD FEELING

I always feel good after a hectic workshop, whether that be a CLIP System or Outlook Management workshop....... it is grand to know that people have left with more understanding, and have absorbed GOOD THINGS that will make a difference in their work environment.

What a privilege to be able to teach people who want to improve their skills and increase their knowledge.

Today's outlook Management ideas workshop was exactly what it says .... looking at ideas to use this marvellous tool to it's maximum, instead of just for sending and receiving emails.

Whether it be email management, scheduling tasks, setting-up meetings or appointments or just writing a casual note .... managing your "reminder system control tool" is HIGHLY important to your success in the work environment.

So then, if you are "dropping the ball", have too much on your plate, feel exhausted, working long hours, feeling swamped and without hope...........................YOU need to re-group and review the way you work.

Now is the time - don't procrastinate, set your mind to do something about it. YOU ARE NOT ALONE.

Feeling good in the work environment - can be achieved.

5 STEPS TO CHANGING BAD ADMIN HABITS

Everyone struggles with bad admin. habits from time to time, so don't think you are alone. The important thing to remember is that you need to make a change BEFORE it gets out of hand.

Below, I have listed 5 easy steps to encourage you to start the change:-

1)  Stop procrastinating - just make a start
2)  Regroup - analyse what has to be done, prioritise your list, action and get things done
3)  Monitor your workload - daily regroup
4)  Keep your workspace tidy and orderly - things don't look so bad if you do this
5)  Use a daily book rather than scraps of paper to jot the things down that you need to remember

Good luck ... START TODAY

WE CONQUER BY CONTINUING

Be encouraged, change is never easy but if we consistently continue to make the change it happens.

I was encouraged today by the feedback I received from a technician who attended a personalised CLIP System workshop for a Howick company, this is what he said........

"I am making full use of the DRT, I make sure that as soon as I do anything it is written down under tech notes. It works really well, tracking jobs has become a breeze! I am also doing my little list in the morning of what jobs I want to get done during the day, having a target and getting to tick them all off feels great.
It is only scribbled in a notebook for now, but I am working on a decent spread sheet.

Thanks again for the talk, I was a bit dubious about all those lists at first but now I can see how well they work!"

This company has an amazing tracking package to track the jobs in and out but they were not using it effectively as well as not having any focus tools in place.

Well, we work shopped around a holistic view to co-ordinating one's job, covering - risk management, cost management, continuity of service and customer service, using the CLIP System as a foundation - the result has been rewarding for participant and myself.......... how great is that.

Don't be afraid of change - embrace it.... you'll be amazed at the results.