Tuesday, May 12, 2015

Crisis management...

I have had two customers recently who found themselves in a bit of a "crisis" where people had handed in their resignations and the way forward was not clear to them. That's where I was called in..... To help them plan the way forward with as little fuss as possible, and to manage risk as much as possible under the circumstances.

I have been excited about the fact that, because we had put structure in place in the past two months, implemented control tools and check lists where applicable, it has been relatively easy to maintain a consistent workflow even with the people walking out without working their notice.

Now, this got me to thinking... Why did these people leave and my findings are as follows:
1) the people in both companies that left did not embrace the change with regards structure being implemented in the work place right from the start
2) they were negative from the start of the project
3) their input into the project was minimal
4) they didn't see the need for an admin system at all

How interesting is that, and I take this as a very positive outcome of a CLIP System implementation...
It definitely sorts the "men from the boys" as they say.