Thursday, January 16, 2014

Making a difference

Isn't " making a difference" in people's lives a wonderful feeling?

It is such an encouragement to continue imparting the knowledge you have, when people you have been mentoring or coaching succeed. 

Recently I was really touched by some feedback received from a GM of a company I have been doing some training with.

 She wanted me to know that the training I do is more than just educating people -

 QUOTE - "May you experience an overwhelming request for training as your training does so much more than just educating us, it builds you up and creates a desire to do better, to improve not only work performance, but to better your personal outlook on life"

Now isn't that just awesome... 

 


 

 

 


Tuesday, January 14, 2014

Frustration

I have recently experienced 2 full days down on our email system..... What a nightmare indeed.
I am amazed at how much business is really done via email and feel horribly frustrated at not being able to communicate well with customers and I don't even want to think about potential customer loss!

We are a small business and rely on service providers to handle certain aspects of our requirements within the business realm, how frustrating it is not to be a "computer boff", and be able to answer back or ask pertinent questions of our IT provider .. And above all get satisfactory answers.

What's the answer here? 

Running out and getting a computing degree will take too long, can't afford to get another "expert" in to argue the point and cannot contain myself anymore....a fuse is about to pop.